HOUSE OF SMART HEALTH
Delta House is a Croatian company which offers international consultancy in the field of health care management, strategic planning, public and private health insurance management, health care facility management, health care payment methodology, human resource management in health care, hospital accreditation programs, quality management, auditing.
We are full service boutique business consulting company that gathers some of the most prominent Croatian health care experts who can provide Smart Health to the global healthcare industry. Our multidisciplinary team excels in areas of health care management, IT solutions, HR management, quality management & auditing, clinical management, payment systems, public-private partnerships etc. leveraging its deep expertise and technical knowledge to ensure high quality healthcare.
SERVICES
We primarily provide custom-made consulting services and technical assistance to international organizations, governments, governmental institutions, bodies and agencies that want to improve public healthcare systems. The company also offers targeted advisory services for private corporations that plan to enter or improve their health insurance business and tailored business consulting for healthcare providers who strive to improve their efficiency and quality of services they deliver.
GOVERNMENT
Healthcare reform preparation, assessment and implementation
Health financing reform
Healthcare systems management
Health financing, contracting and payment system implementation or improvement
Public procurement improvement
Establishment of NHS
Establishment of public health institute
Public health assessment
Pharmaceuticals policy analysis and enhancement (reform)
Emergency medicine reform
E-health strategy and action plan development
HEALTH INSURANCE
Market analysis and feasibility studies In-depth business, social and political environment analysis
Key market risks identification and analysis
Business, sales and marketing strategy conceptualisation
Operational business and action plans preparation
Health insurance information
management system assessments Fraud, Waste and Abuse management Management/health
management/health financing
HEALTH PROVIDERS
Quality management assessment
Costs management improvement
HR strategy preparation
Controlling implementation and improvement
Business strategy preparation (aligned with financial and political environment)
Management/health
management/health financing/public health/global health trainings
EXPERTISE
Positions held by our members and associate experts are in a range of Minister of Health, Deputy Minister of Health, Chief Adviser Of The Minister, Director of Health Insurance Fund, Deputy Director of Health Insurance Fund, Deputy Director of Health Insurance Fund, Director of Hospital, Deputy Director of Hospital, University Professor, Hospital Quality Manager/Auditor, etc. We primarily provide custom-made consulting services and technical assistance to international organizations, governments, governmental institutions, bodies and agencies that want to improve public healthcare systems.
REAL LIFE EXPERIENCE
We have extensive knowledge and experience as former senior government officials involved in reforms including reorganization of payment models in primary and hospital care, drafting and implementation of hospital master plan, hospital accreditation projects, generating and implementing clinical guidelines, reforms of medical specialization programs, EU funding project proposals, eHealth, health information systems etc.
HOLISTIC APPROACH
Everything is always part of some bigger picture, so every project we do is prepared and realized with full regard to its place, its connections and its impact on all the stakeholders within or outside of it.
INTERNATIONAL EXPERIENCE
Egypt
Review and defining the technical specifications and Implementation Plan for the Payer Software system
Serbia
World Bank project for National Health System Masterplan and Reform Plan
Kosovo
Development and revision of the foundational documents that define the architecture of the mandatory health insurance scheme and enabling its operationalization
Kosovo
Technical assistance to define the technical specifications for Health Insurance Fund Information System
Kosovo
Assessment and action plan of the Health Insurance Fund Information System
Latvia
Support to Develop a Health System Strategy for Priority Disease Areas
Montenegro
Identification and assessment of potential reform measures to reduce structural deficit in the health sector for Fiscal and Financial Sector Resilience Development Policy Loan
Philippines
Rapid assessment and scoping the Technical Assistance for Health Insurance Corporation to improve Health Insurance Information Management
Georgia
European Commission project for drafting National Health Reform Strategy
Albania
TAIEX Expert Mission on patients' rights and protection of sensitive health data
Armenia
TAIEX Expert Mission on universal health coverage and health insurance systems
North Macedonia
TAIEX Expert Mission on the Development of an Integrated Health Information
Examples of completed assignements:
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National masterplan for development of hospital network
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Strategic Development Plan of eHealth
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New Primary Care contracting and payment system
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Preparation of National IT Strategy of Health
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Financial rehabilitation of public health institutions
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Health Insurance Fund's exit from State Treasury
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Chronic Diseases Monitoring and Management Platform
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New model of hospitals' contracting and financing
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Machine learning tool anomaly detection of invoices (fraud scoring) in health insurance
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​And many more...
